Youth Unlimited Edmonton | Code of Conduct

A. Freedom of expression and rights

Youth Unlimited Edmonton respects the constitutional right to freedom of speech and expression.

Constitution Act: http://laws-lois.justice.gc.ca/eng/Const/page-15.html

B. Privacy and confidentiality

Youth Unlimited Edmonton respects the individual rights of Internet users to personal privacy and privacy of communications.

Youth Unlimited Edmonton respects the confidentiality of individuals' personal information and electronic communications, and must not gather, retain, sell or distribute such information to any other party without the written consent of the individual, except where required to do so by law.

C. Consumer protection and provision of information to customers

Youth Unlimited Edmonton provides the following information on our web sites as a courtesy to all users whether it be by reference, recommendation or referral.

Youth Unlimited Edmonton must inform their members of any violation and must uphold and abide by this Code of Conduct. Our website must include a reference link to the section of the web site that contains the Code of Conduct, complaints and disciplinary procedure and the take-down procedure.

Youth Unlimited Edmonton must have one of the following: an Acceptable Use Policy (AUP), Privacy Policy and or a disclaimer for services. This policy must be made available to all prior to the commencement of any such service agreement and at any time thereafter, on request. This information but me made available at all times on the website.

In their dealings with clients, other businesses or organizations, and each other and Youth Unlimited Edmonton, all members must act fairly, reasonably, professionally and in good faith.

Youth Unlimited Edmonton may only offer services which are reasonably within their technical and practical abilities and does not conflict with our role as a non-profit organization and will be monitored by it's member or executive board.

Youth Unlimited Edmonton must comply with all compulsory legal standards and regulations, federal, provincial and or municipal.

D. Standard terms and conditions

Youth Unlimited Edmonton must provide access to their standard terms and conditions to their members and clients. These terms and conditions must be available to any potential client/member prior to the commencement of any account or matter therein.

Standard terms and conditions must contain:

  •     All information and terms relevant to the relationship with the recipient of the service;
  •     a requirement that the client or it's members will not knowingly create, store or disseminate any illegal content;
  •     a commitment to lawful conduct in the use of the services, including copyright and intellectual property rights;
  •     an undertaking not to disclose any intellectual property rights and agreements that will violate any contractual obligations for both parties; and
  •     sign any relevant documentation pertaining to intellectual property rights, codes of conduct, terms of service and such relevant information that would constitute a breach of privacy, confidentiality and or local, provincial/state, and or federal legislation.


Standard terms and conditions must give Youth Unlimited Edmonton the right to remove any content provided by the client in which it considers illegal or which constitutes a breach of the AUP, Privacy Policy and or disclaimer.

Standard terms and conditions must give Youth Unlimited Edmonton the right to suspend or terminate the account of any client/member that does not comply with the terms and conditions of any of the following: Acceptable Use Policy, Privacy Policy and or disclaimer or any other contractual obligations signed and set forth under the terms of contract.

E. Unsolicited communications ("spam")

Youth Unlimited Edmonton will not send or promote the sending of unsolicited bulk email and must take reasonable measures to ensure that their networks are not used by others for this purpose.

Youth Unlimited Edmonton must provide a facility for dealing with complaints regarding unsolicited bulk email and unsolicited commercial communications that do not comply with legislation and originating from their networks and must react expeditiously to complaints received.

The past section is in reference to the mailing lists, forums, and webmail provided to our clients. Other rules and regulations differentiate from those specified by ISP Services and other web host provider policies. Youth Unlimited Edmonton recommends to all users to read the policies that govern those respected websites, ISP services and web hosters. Youth Unlimited Edmonton accepts no responsibilities for the policies, rules and regulations set for outside of Youth Unlimited Edmonton.

F. Cyber crime

Youth Unlimited Edmonton must take all reasonable measures to prevent unauthorized access to, interception of, or interference with any data on that members network and under its control.

This includes any form of cyber bullying, harassment, threats or unlawful conduct that would cause harm to any member or themselves.


G. Protection of minors

Youth Unlimited Edmonton will adhere and abide by the governance of the rules and policy set out in the federal COPPA Act (Canada and USA)

Youth Unlimited Edmonton must take reasonable steps to ensure that they do not offer paid content subscription services to minors without written permission from a parent or guardian. (If there is any paid access of any sort)

Youth Unlimited Edmonton must provide Internet access customers with information about procedures and software applications which can be used to assist in the control and monitoring of minors' access to Internet content. This requirement does not apply to corporate customers where no minors have Internet access.

Youth Unlimited Edmonton must take steps in safe-guarding the rights of all minors that do access any publically offered service by Youth Unlimited Edmonton. Youth Unlimited Edmonton must protect all minors under the age of 18 (or 21 where applicable by law) any and all personal identifying information.

H. Lawful conduct

Youth Unlimited Edmonton must conduct themselves lawfully at all times and must co-operate with law enforcement authorities where there is a legal obligation to do so.

Youth Unlimited Edmonton must respect intellectual property rights and not knowingly infringe such rights.

Youth Unlimited Edmonton must uphold and abide by this Code of Conduct and adhere to the associated complaints and disciplinary procedures.

I. Unlawful content and activity

There is no general obligation on any Youth Unlimited Edmonton staff to monitor services provided to clients, but Youth Unlimited Edmonton is obliged to take appropriate action where it becomes aware of any unlawful content or conduct.

Youth Unlimited Edmonton must not knowingly host or provide links to any unlawful content, information of an explicit nature or that would constitute a breach of this code of conduct, privacy policy and or disclaimer or any content that would cause harm in any fashion.

If Youth Unlimited Edmonton becomes aware of conduct or content which has been determined to be illegal or against the best interest of this code of conduct, it must suspend or terminate the relevance and report the conduct or content to the relevant law enforcement authority.Youth Unlimited Edmonton must report such cases and any action taken to Youth Unlimited Edmonton within a reasonable period of time.

Youth Unlimited Edmonton must establish a notification and a take-down procedure for unlawful content and activity in accordance with any notification procedure, and respond expeditiously to such notifications.

Youth Unlimited Edmonton must submit a report to the local law enforcement agency on the steps taken in response to a take-down notice within a reasonable period of time after such a notice is lodged.

Youth Unlimited Edmonton must keep a record of all take-down notices received and any materials taken down for a period of at least three years unless possession of such materials is illegal.

J. Internet standards

Youth Unlimited Edmonton must operate with due regard for established Internet best practices, as set out in the various request for comment (RFC) documents and as mandated from time to time by established and respected Internet governance structures.

Youth Unlimited Edmonton must also operate within it's own established best practices with the ISP it is provided by and complies to all rules and policies set forth by other ISP services.

K. Compliance with the Code of Conduct

Youth Unlimited Edmonton must receive and investigate complaints made in accordance with this Code of Conduct, unless such complaints are frivolous, unreasonable, vexatious or in bad faith.

Youth Unlimited Edmonton must make all reasonable efforts to resolve complaints in accordance with the complaints procedure.

Youth Unlimited Edmonton must co-operate with it's (IRB) internal review board in accordance with the complaints and disciplinary procedures and comply with any decisions taken by the IRB with respect to the Code of Conduct and complaint and disciplinary procedure.

Youth Unlimited Edmonton must submit an annual statement to IRB confirming their compliance with the Code of Conduct.

Youth Unlimited Edmonton must audit the compliance of all services and members with the Code of Conduct annually and must perform regular spot checks in this regard.

Youth Unlimited Edmonton may investigate the conduct and compliance with the Code of Conduct by members on its own initiative and may, if appropriate, institute disciplinary proceedings as set out in the Code of Conduct complaint and disciplinary procedure.

L. Alterations

Youth Unlimited Edmonton reserves the right to make alterations to this Code of Conduct from time to time. Such amendments are binding on all Youth Unlimited Edmonton staff members and or clients. The current Code of Conduct will be maintained on the Youth Unlimited Edmonton's web site.

M. Disciplinary Actions

Any person caught tampering, hacking, posting and or using any material or content on our website for illegal purposes will be subject to civil, provincial and federal laws.

The webmaster/administrator shall be held accountable for all content provided on the website and will be responsible for monitoring, controlling and maintaining the Youth Unlimited Website and adhere to the policies set in place for the website. The webmaster/administrator must keep all documentation of any negative act monitored on the website and shall be subjected periodically to review of the website, its policies and practices by the IRB at their discretion.

This is Subject to change without notice